Our Location

P.O. Box 12894-00802
Charlotte Amalie, St. Thomas
U.S. Virgin Islands

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Phone Numbers

Main Line: +19292245107
Emergency: +19292245107
WhatsApp: +19292245107

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Email Addresses

General: info@marshallairline.com
Bookings: bookings@marshallairline-aviation.com
Emergency: emergency@marshallairline-aviation.com

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Operating Hours

Mon - Fri: 6:00 AM - 10:00 PM
Sat - Sun: 7:00 AM - 9:00 PM
Emergency: 24/7

Emergency Contact

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Visit Our Office

Located at St. Thomas, World's premier general aviation airport. Our facility features a modern operations center, comfortable client lounge, and direct aircraft access.

Free parking available
Complimentary refreshments
Free Wi-Fi in lounge
Secure facility access

Emergency Services

For medical emergencies, search and rescue operations, or urgent aviation needs, our emergency response team is available 24/7.

Note: For life-threatening emergencies, please contact local emergency services (999) first, then call our emergency hotline for aviation support.

Frequently Asked Questions

Quick answers to common questions about our services

How far in advance should I book?

We recommend booking at least 24-48 hours in advance for regular charter flights. However, we can accommodate same-day bookings subject to aircraft availability. For emergency services, we respond immediately.

What's included in the charter price?

Our charter prices include the aircraft, pilot, fuel, insurance, and basic refreshments. Airport fees, overnight crew expenses (if applicable), and catering upgrades are quoted separately.

What are the weight and baggage limitations?

Baggage limits vary by aircraft type. Generally, helicopters allow 15-20kg per passenger, while private jets have more generous allowances. We'll specify exact limits when you receive your quote.

Can flights be cancelled due to weather?

Yes, safety is our priority. Flights may be cancelled or delayed due to adverse weather conditions. We monitor weather continuously and will notify you of any changes as early as possible.